Frequently Asked Questions2022-01-06T16:02:59-08:00

Frequently Asked Questions


Plaintiff: The party making the Claim.

Defendant: The party against whom the Claim is made.

Claim: The Plaintiff’s legal and factual allegation against the Defendant.

E-Judge: The party deciding who prevails (wins) in the dispute.

Discovery: The process in which the parties request information from each other.

Award: Written determination by the Judge as to who prevails (wins) the dispute.

Jurisdiction: The authority granted to the court to hear a case.

Counter Claim: An additional Claim by the defendant against the plaintiff.

Can the E-Judge ask questions of the litigants?2020-11-04T14:59:01-08:00

Yes, if there is a question of fact or evidence, the E-Judge will ask the parties to clarify information and may ask for additional written testimony, evidence or documents.  

Can I modify or edit my Claim?2020-11-04T14:58:39-08:00

Yes, but only for a certain amount of time (a few weeks for each step). Ejudicate provides you with a structured Claim review and Response protocol (with an associated time frame) that allows you to modify parts of a Claim at certain stages.  Once the Claim is finalized and submitted by Ejudicate to the E-Judge, the E-Judge will consider all information and evidence submitted in their final decision (Award). 

What if I disagree with the evidence that has been presented by the other party?2020-11-04T14:58:19-08:00

You will be given the opportunity to object to the evidence and present any counter-evidence or written testimony you deem appropriate.  

What information/evidence do I need to provide to the Judge to make my Claim or create my Response?2020-11-04T14:57:57-08:00

Ejudicate will give you with the opportunity to provide the facts and circumstances that you feel prove your Claim (supporting evidence) and will request that you upload all supporting evidence in the form of documentation (files, emails) or pictures. That evidence plus your written Claim or Response will be reviewed by the Judge to determine whether your Claim is supported by the evidence you provided. 

How do I present my evidence? What types of evidence can I present?2020-11-04T14:57:36-08:00

You will be given multiple opportunities to upload evidence, which includes documents, emails, photos, transcripts, affidavits/declarations, video, audio, contracts, emails, text messages, etc. 

Is there a discovery phase?2020-11-04T14:57:15-08:00

Due to the nature of the Claims that Ejudicate will decide, discovery by the parties is not permitted. However, the E-Judge is allowed to ask substantive questions of the parties at their own discretion and only if needed. 

Who is the plaintiff and who is the defendant?2020-11-04T14:56:54-08:00

The plaintiff is typically the party that initiates the arbitration process. The defendant is the party against whom the plaintiff has asserted his/her/its Claim. 

I received an unsolicited email from Ejudicate stating that I am a Defendant in an Ejudicate case. What does this mean?2020-11-04T14:56:37-08:00

If you received a notice of a Claim filed against you, you can register on Ejudicate and then you will be able to review that Claim (registration is not an admission of responsibility).  You can then respond to that Claim and have it submitted to the E-Judge for resolution.  Review of the Claim is without obligation to participate in the arbitration, however failure to respond may result in adverse legal consequences.  If you are unsure we recommend you seek the advice of an attorney. 

Do I need a lawyer?2020-11-04T14:56:16-08:00

Ejudicate is designed for anyone to use the service but you are not precluded from hiring a lawyer if you require a lawyer’s assistance. Ejudicate does not encourage or discourage the use of attorneys for these disputes and it is up to the Plaintiff and Defendant to each decide if they require legal assistance. If you decide to have a lawyer handle your Claim for you, your lawyer simply logs in as you and completes the Ejudicate process for you.

What is Ejudicate?2020-11-02T17:51:03-08:00

Ejudicate is an online dispute resolution platform designed to quickly and cost-effectively arbitrate disputes. It is designed to allow the parties to present their Claims, defenses, arguments, and evidence through its online portal and have a professional arbitrator decide the dispute between the parties.

Are the E-Judges supervised?2020-11-04T14:54:15-08:00

Exactly like traditional arbitration and mediation, Ejudicate E-Judges are independent triers of fact and their decisions and determinations are their own. However, we have an Oversight Committee that will review some Awards before they are finalized to ensure quality and accuracy. If the Committee has any questions about the Award it will give those questions to the E-Judge as need be, prior to the E-Judge rendering their Award. The committee will never ask an E-Judge to change their legal determinations. 

Are the Judges paid for their work?2020-11-12T00:04:29-08:00

Yes, they are paid a flat fee. 

Can I contact the E-Judge directly?2020-11-04T14:53:20-08:00

We take communications with the E-Judge as seriously as any court of law would. So, all communications to the E-Judge are only at the E-Judge’s request and only through the Ejudicate dashboard and platform. E-Judge communications will be sent simultaneously to both parties as will any Responses. 

If you contact our Ejudicate E-Judge outside of the Ejudicate system on an active Ejudicate case, our E-Judge is precluded (not allowed) to reply or otherwise engage with you outside the platform.

Who are the judges, and how are they selected?2020-11-04T14:52:57-08:00